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Before you write, check the channels and FAQ below — most questions are already answered there.

Community Forum

The fastest way to get help. Search existing threads or post a question — the community and the team answer build, printing, and design questions here.

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Odysee

Release announcements, build walkthroughs, and the original technical papers live on our Odysee channel.

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Documentation

Most questions are answered in the per-design docs and the Learn guides — printers, filament, slicer settings, and the full process.

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For anything the channels above don't cover. We read everything, though the forum is always faster.

Quick answers

Frequently asked

Do You Sell the Super Safety?
We do not sell the Super Safety. The Super Safety was released as an open project. Details are on the design page. If you are looking to buy one ready made, this is the wrong place to ask 😉
Do You Ship To My Country?
As of now, we do not ship outside of the United States.
Is This (3D Printed Guns, Super Safety, Etc.) Legal?
Under federal law, personally made firearms and firearms accessories are legal. However, state laws vary widely. If you are concerned, it is highly recommended you consult with local legal counsel.
Metal 3D Printing OEM’s
We do not have any recommendations for metal printing companies. Your favorite search engine will yield better results.
Slicing or Filament Questions
We’re always happy to help with any questions or issues you are having. However, many of these are answered in the documentation included with all of our downloads. If you are interested in printing one of our designs, the downloads are full of good info. Head over to the designs page and download the files for the design you are interested in. Read through the documentation. If you still have questions after reading the documentation, feel free to contact us. We’ll get back to you as soon as we can.
Super Safety is Not Working?
Common issues with the Super Safety are covered in the Super Safety documentation. You should download the Super Safety release files and read through it before doing anything else. You can find the Super Safety documentation on the design page. If you are having an issue with Super Safety parts you purchased from a third party, please contact them directly about any issues you have with their product.
What Filament and Printer Should I Buy?
This question is answered in several places. Read through the documentation for the design you want to print,. This documentation can be found on the designs page. You can read our 3D Printer Buying Guide and our Filament Buying Guide to get a better understanding as well.
When Will The Kits be Back in Stock?
We generally keep everything in stock. When kits go out it is due to a delay getting one of the components. Normally kits are out of stock for only a few days. If it’s longer, we’ll have a store notice with information. If you subscribe to the email list, we’ll send out an update when products are back in stock.
Why Have I Not Received an Order Confirmation?
We send an order conformation email when you place an order. If you have not received this, it may well have gone to spam. Check your spam folder. If you still can’t find the confirmation email, use the below form to let us know. Be sure to include as many details as possible, such as date and time the order was placed, and the address. The email and name used with the form should also match that used when the order was placed. These details will allow us to quickly find your order, and get you the info.
Will You Help Me With My Design?
We’re always glad to help point you in the right direction. However, we do not do custom design work or consulting.